Darek Haftor

Professor at Department of Informatics and Media

+4618-471 1027
Mobile phone:
+46 70 6561380
Visiting address:
Ekonomikum (plan 3)
Kyrkogårdsgatan 10

Postal address:
Box 513
751 20 UPPSALA

Short presentation

Dr. Darek M. HAFTOR is professor of information systems and an expert on digital business models, productivity gains from digitalization and digital transformations of organizations. His research focuses on economic value creation from the use of digital technologies. Darek earned a doctorate in Industrial Organization at Chalmers University of Technology and has spent more than a decade in the industry and public sector.

Keywords: artificial intelligence big data digital business it productivity worker productivity digital transformation information economy

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Darek M. HAFTOR (previously D.M. Eriksson) is a full professor of information systems at Uppsala University, since 2019. He is an expert on how the use of digital technologies may give rise to economic value creation, including productivity increase, development of new digital business models, and digital transformations.

He has studied various disciplines ranging from statistics, computer and information systems, through psychology, sociology, economics, business and industrial administration, to law, philosophy and systems thinking. His graduate studies brought him to various universities in France, England, the Netherlands, Switzerland, Canada and the US, and Sweden.

He obtained a Bachler’s and Master’s degrees in information systems from Mid-Sweden University (Alma Matter), a Philosophy Licentiate degree in information systems from Luleå University of Technology, and a Doctor of Philosophy degree in Industrial Organization from Chalmers University of Technology, all in Sweden.

Prior returning to the academic profession, he did spend nearly one and a half decades in the industry, in roles as operations analysts, IS and management consultant, and then as line manager in a large US-based corporation, working with several countries in western and eastern Europe and later with the Middle East and Africa. His industrial work was focused on the use of information and digital technologies for operations management and business development.

Between 2010 - 2012, he was an associate professor at the Stockholm Business School, Stockholm University, focusing on operations management. Simultaneously he served there as the school’s Director of Executive Education (with MBA programmes in Stockholm, St. Petersburg, Russia, and Cracow, Poland), and then as the Stockholm University Centre Director of the Stockholm School of Entrepreneurship.

Between 2013 - 2019, he served as a full professor of information systems at Linnaeus University, Sweden. Together with the local industry, he developed and directed there a new research program on digital business and productivity. This program culminated in the establishment of “the Gunilla Bradley Centre for Digital Business”, with a dozen part-time researchers, which was inaugurated by Swedish Government’s digitalization minister. This research attracted three million Euro of research founding from both industry and research founding agencies, including the European Union.

He has served as the chief editor (Cybernetics & Human Knowing) and a senior editor (Information and Management) for scientific journals and as the member of scientific committees for various conferences. He regularly acts a paper reviewer for various scientific conferences and journals, and as an expert evaluator for the appointment of scientific positions and for the assessment of scientific project proposals as well as educational programmes. He has supervised several doctoral candidates to completion and guided a handful of postdoctoral researcher projects.

Darek acts regularly as an advisor to leaders of organizations, ranging from large corporations to public entities, on matters of digitalisation of organisations. He is also featured regularly as an invited speaker at industrial and special interest conferences.


Professor Darek Haftor’s current research focuses on several aspects of the use of digital technologies in organizational and inter-organizational contexts.

One key research area focuses on how the use of digital technologies may give rise to economic value creation. Together with his colleagues, he has made knowledge contributions to the understanding of productivity gains of individuals. Two principal results have been advanced thus far in this. One is that an individual worker’s cognitive time constitutes a hidden source of economic inefficiencies, particularly in service operations, and that cognitive time may be governed in order to reduce inefficiencies and potentially increase human well-being. Secondly is that an IT user’s productivity gains are conditioned by a set of factors (e.g. cognitive style, decision-making authority, motivations, skills, work processes) that must be synchronized in a particular manner to complement each other, else negative productivity effects may emerge.

A second research area focuses on how the use of digital technologies may enable establishment of novel forms of business: Digital Business Models, as manifested by firms such as “Spotify” streaming music or “Airbnb” mediating accommodations renting. This work has identified five dimensions for the innovation of business models. By manipulating any of these five dimension with the use of digital technologies, existing business models may be changed into new business models. Current research investigates how entrepreneurial firms activate any combinations of these dimensions in order to innovate business models in a market place.

A third research area addresses the social and normative consequences of organizations’ adoption of digital technology use. This includes how established social norms, often unaware of, hinder the adoption of such technologies and thus fail an organizational transformation. This research also focuses on an understanding of the consequences on social norms, often unintentional, that adoption of digital technology use may give rise to. This work has produced a new model for the identification of basic normative motives hidden in theoretical bodies developed to guide social transformations. The use of that model shows that such theoretical bodies typically assume either a relativist position where the source of social norms of IT-use is unclear, or a determinist position that assume that technology alone directs human and social behaviors.

Darek’s previous research focused on the practice of enterprise modelling, where enterprise models constitute a principal source for the derivation of requirements for the functioning of IT-systems. This research has contributed with a novel notion of what a “model” as such is, with a novel conception of what constitutes a successful “modelling process”, and a new “enterprise modelling theory”, with an associated “enterprise modelling language” labelled “SEMLa”.

Darek’s research has produced more than one hundred scholarly texts, presented as books and articles at numerous conferences and in scientific journals. Together with his colleagues, Darek’s work has been recognized with several prices, including “the Sir Geoffrey Vickers Memorial Award” for the best paper from the “International Society for the Systems Science”, and the “Best Proposal Award” from “the Strategic Management Society”.


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