Lecturer and Admin. Director of Studies in MCS at the department of Informatics and Media. In my doctoral thesis I focused on organizational communication and in particular internal communication during organziational change processes. I have contributed in research projects studying 1) internal communication during changes, 2) the use of an interactive video website and 3) internal communication in companies applying Enterprise Architecture (EA), and 4) media's impact on political issues.
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Organizations continue to face the longstanding participation trend, which involves encouraging employee participation in organizational life. In order for organizations to be competitive on a globalized market with rapid technology advancements it is essential that employees continuously adjust their assignments and for that reason they need to have mandate to make decisions concerning their specific role. Hence participation processes are necessary for organizations. Participation requires continuous and extensive coordination carried out through complex interactions between all organizational members, not least between senior management and employees. These interactions involve communication with a greater range, more diverse communication and more information richness than communication in organizational settings with traditional hierarchical structures. The challenge for contemporary organizations is that inherent in these participation processes are tensions, (in the form of contradictions, paradoxes, ironies and similar), which are produced and reproduced in communication. Practice and scholars alike are therefore interested in the communicative constitution and enactment of tensions in organizations.
The overall purpose of my thesis was to contribute to the field of organizational communication by providing insight about the role of organizational tensions in the communicative constitution of organizations. In particular I explored the communicative constitution, enactment and interactive handling of tensions in organizations’ participatory processes. My interest is still in how these tensions, inherent as well as sprung out of the interactions, contribute to the communicative constitution of organizations.
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